Conquering deception |
A few highlights: interpreting eye movements, ways to pose questions that always get honest answers, dispelling myths of lying, using agreement to our advantage in conversation, the amazing significance of hearing a person say "I think...," techniques for influencing others, using silence as a 'weapon,' recognizing nose gestures, judging deception without being accusatory.
The Snowball: Warren Buffett and the business of life
Leadership and self-deception: Getting out of the box
The Arbinger Institute